Through the eyes of Joshua… Korean cuisine is a rapidly blossoming market, making dishes such as Kimchi or Bibimbap as common as burgers or chicken wings. In my neighbourhood, Korean restaurants are a bit more common than your favorite fast food joint. Just recently, I decided to try a new Korean restaurant that had recently […]

The great Aldous Huxley once said that it was easier to write “ten sonnets” for the “not too inquiring critic” than one “advertisement” for “a few thousand of the uncritical buying public”. Today, we have a full fledged ad industry that generates millions of dollars by annually pumping out thousands of advertisements for your favorite […]

Just recently, I decided to try online shopping for the very first time. I know I’m pretty late on the whole online shopping trend, but I was very skeptical of the idea at first. And with a very competitive retail market, many companies have been popping up on the web. Needless to say, I was […]

If you feel like your business is not getting the customer response you want, perhaps it’s time your business got a customer service tune up. There are a few things you need to look out for that might be preventing a new customer from becoming a loyal one. Businesses tend to stereotype customers; assuming one […]

Welcome to Customer Service Cafe! We’re not sure as to how you ended up here. Maybe you have a small business and you’re trying to improve your customer service processes, or maybe you’re a large business that is trying to get back to the roots of customer service. Either way, we welcome you to our […]