Welcome to Customer Service Cafe!
We’re not sure as to how you ended up here. Maybe you have a small business and you’re trying to improve your customer service processes, or maybe you’re a large business that is trying to get back to the roots of customer service. Either way, we welcome you to our cafe!
Customer Service Cafe is an open place to read about what makes or breaks a great customer service experience. We want to inform the public about quality control, brand experiences, and most importantly- customer service. We’re here to help through our blogs and through the comments, experiences, and advice of others. Just think of us as your proverbial watering hole for the customer service community!
We’re always open to suggestions and we welcome the opinions and experiences of our readers. We highly encourage you to engage in our discussions and leave comments on our posts. The goal here is to create a safe and welcoming environment that allows people to learn more about customer service.
If you have an idea that you would like to discuss, then let us know! We want to hear from you.
So come in and take a seat- welcome to Customer Service Cafe.