Through the eyes of Paula… Companies value their customers by providing good products and services that benefit not only the companies themselves, but also their customers. To ensure that business runs smoothly, some companies use comment cards to open the lines of communication and collect customer feedback. This process has been dismissed by some people […]

Now a days, every John and Jane out there has a smart phone nestled on their hip or a tablet snug in their bag. It’s the ‘Information Age’– a technology–fueled world where easy access to the internet has placed the consumer in control, and we, as business people, need to learn to adapt. Recently, there […]