Just recently, I decided to try online shopping for the very first time. I know I’m pretty late on the whole online shopping trend, but I was very skeptical of the idea at first. And with a very competitive retail market, many companies have been popping up on the web. Needless to say, I was […]

If you feel like your business is not getting the customer response you want, perhaps it’s time your business got a customer service tune up. There are a few things you need to look out for that might be preventing a new customer from becoming a loyal one. Businesses tend to stereotype customers; assuming one […]